How to request account deletion
To request deletion of your Relven account, send an email to our support team from the email address registered to your Relven account.
- Send an email to thirdvertex.studio@gmail.com from the email address registered to your Relven account.
- Use the subject line: "Delete my Relven account".
- Include your registered email address in the body of the message to help us locate your account.
Relven may verify account ownership before processing your deletion request. This is to protect your account from unauthorized deletion.
What we delete
After we verify your request, Relven deletes the following data associated with your account:
- Account and professional-profile information
- Profile photo
- Preferences and notification settings
- Event and community memberships
- Activity history and analytics associated with the account
- Messages sent by the user
- Connection requests, blocks, reports, and follow-up records owned by the user
Limitation: Some information may remain in another person's independently stored record of a shared connection, conversation, block, or report. For example, your name or professional role may remain as the counterpart in that person's historical record.
Processing time and retention
Processing time: We aim to complete verified account-deletion requests within 15 days. We will notify you by email when the deletion process is complete.
Questions?
For any privacy or account questions, email us at thirdvertex.studio@gmail.com.